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Behavioral Telehealth Resource Center

Michigan’s Behavioral Telehealth Resource Center for Michigan Mental Health Practitioners

This webpage is part of an initiative of CMHA – Michigan’s Behavioral Telehealth Resource Center for Michigan Mental Health Practitioners supported by funds from the Substance Abuse and Mental Health Services Administration, Center for Mental Health Services, through the Michigan Department of Health and Human Services

Telehealth approaches – typically live (synchronous) video and audio linking of mental health practitioners within a range of disciplines to clients/persons served – provide access to quality mental health services when geography, transportation, time, and workforce shortages present barriers to access.

While the value of telehealth to ensure access to quality mental health service was made clear during the Coronavirus pandemic, many see telehealth approaches as a key component in the permanent behavioral health landscape.

With the aim of helping to make telehealth approaches, wisely and prudently applied, a central component in Michigan’s behavioral healthcare infrastructure and a part of the clinical toolbox of the state’s behavioral health workforce, the Community Mental Health Association of Michigan (CMHA) formed the Telehealth Resource Center for Michigan Mental Health Practitioners.

This Behavioral Telehealth Resource Center is designed as a telehealth resource hub providing access to education, guidance, peer practitioner connections, and technical assistance on the best practices in the use of telehealth methods. The Center is designed to support the work of those essential to the future of telehealth in Michigan: the state’s mental health clinicians, clinical supervisors, administrators, policy makers, and persons served.

This webpage is one component of the that Resource Center.

Question of the Week
– If you had a Telehealth Website, what topics would you want to include? Please respond to

Links –
Resources and dialogue/learning venues for behavioral health practitioners, clinical supervisors, and organizational leaders across Michigan’s behavioral health care community:
• On-going education and training (live virtually and in-person, recorded, and written materials) on sound clinical approaches to the use of telehealth and Clinical peer consultation (via conference call, webinar, and in-person learning communities) on the use of sound, evidence-based and promising practices in telehealth

CMHA recommendations – Michigan Medicaid telemedicine policies

Responding to Adolescent Depression through Integration and Telemedicine (RAD-IT). Previously, RAD-IT program was limited to 10 rural counties, however, it is expanding to all rural counties to fill the remaining openings over the next two weeks.

The RAD-IT goals are to integrate behavioral health assessments into the primary care setting, and to help rural clinicians utilize telemedicine to improve behavioral health outcomes for rural Michigan adolescents. Working with our partners, Altarum and the Upper Midwest Telehealth Resource Center (UMTRC), the Michigan Center for Rural Health wants to provide your practice(s) with the resources and tools you need to screen, treat and/or refer out for adolescent depression.

Below is a quote the Michigan Center for Rural Health received from Dr. Greg Makris, one of the clinicians involved in the project. “As a clinician, COVID-19 has added to my list of concerns… It is important to remember that my patients are going through the same thing. Many [kids] are adjusting to modified school schedules and experiences… they’re worried about jobs and they are worried about their families. They feel and experience the stress placed on their parents and their teachers and their friends as their own. These adolescents need help more now than ever… diagnosing and treating their depression and other conditions is critical. As overwhelmed as you might feel, know that they are feeling it too. RAD-IT can help you implement and effectively use telehealth to connect this vulnerable population to treatment.”

Your participation in the RAD-IT program includes:
1) Free Telehealth equipment and a 3-year subscription to Cisco Webex (valued at $5000)
2) 20-50 FREE CME and MOC credits (see attached flyers for more information)
3) A dedicated practice facilitator who can help you implement effective screening and treatment practices, and assist with optimizing billing
4) Access to the Remote Care for Kids (RCK) pediatric telehealth Network
5) Tailored BH referral guides that present up-to-date information on BH clinicians near your practice
6) A robust library of RAD-IT tools and resources

Please see the attached flyers for complete details. The enrollment deadline is October 30th. You may reach out to Jill Oesterle at Michigan Center for Rural Health directly by phone (517)353-6891 or email for more information.

RAD-IT Overview-CME fact sheet
RAD IT Participation Agreement 100120
RAD-IT ProgramOfferings final

• Relias Telehealth Offerings
o Free Toolkit: How to Prepare for Coronavirus (COVID-19) and Influenza: Training & Resources
o Free Telehealth Course Series
o Free COVID-19 CE Course
• Dykema Webinar Slides and Recording
PowerPoint Slides and Presentation Recording
Parent/Professional Advocacy League (PPAL) Report on Telehealth and Families Report June 2020
Connecting with High-Risk Patients When In-Person Visits are Not Possible
Milliman White Paper – The emerging need for telehealth approaches for the treatment of mental illnesses and substance use disorders during the COVID-19 pandemic
Critical Point Episode 27: Telehealth in the time of COVID (Milliman)
Telehealth: A quarter-trillion-dollar post-COVID-19 reality?
Establishing A Value-Based ‘New Normal’ For Telehealth (Health Affairs Blog)

Seven tips to create the best telehealth experience from Relias

• For PDSA Cycle 2 of our NIATx Change Project:
Now available from the Great Lakes MHTTC: Telehealth in a Public Emergency: A Quick-start Guide. In this recorded webinar, Jonathan Neufeld of the Great Plains Telehealth Resource and Assistance Center gives an overview of telehealth issues for behavioral health providers to consider as they transition to virtual services. Lisa Lizak and Thomas McCarthy of Journey Mental Health Center in Madison, WI, describe how their agency made the rapid switch to telehealth services in response to COVID-19. Presentation slides also available for download.

• Telehealth Learning & Consultation Tuesdays
Telehealth Learning and Consultation (TLC) Tuesdays is a weekly online series for providers who are unfamiliar with telehealth. Our Technology Transfer Center (TTC) Network specialists devote the first segment of each hour-long session to a specific topic, then address questions submitted by TTC Tuesday registrants. Recordings of the presentations as well as additional resources are posted on this page. Certificates of completion are available.

• A Conversation on School Mental Health–Supporting Students & Families–During COVID-19 webinar recording and resources

• A Conversation on School Mental Health—Supporting Students & Families—During COVID-19

Manuals and Documents
Early Impact Of CMS Expansion Of Medicare Telehealth During COVID-19 – Health Affairs Blog
• TRAILS CBT Telehealth Group Information and guide

• The Addiction Technology Transfer Center (ATTC) Network, the Center for Excellence on Protected Health Information (CoE-PHI), the National Consortium of Telehealth Resource Centers, and the Center for the Application of Substance Abuse Technologies (CASAT) at the University of Nevada – Reno (UNR) are facilitating a FREE, national online discussion and resource sharing opportunity for substance use disorder (SUD) treatment providers and peer support specialists faced with transitioning their services to the use of telephone and videoconferencing methods in response to COVID-19 social distancing guidelines. The series featured:
o Live, one-hour sessions every week for at least 5 weeks via Zoom video conferencing. Each session included 45 minutes of peer-to-peer conversation and information exchange and “Top Five” tips and lessons learned
o Access to experienced providers and others with expertise in providing services using videoconferencing (telehealth) and telephone for SUD treatment and recovery support
o Access to professionals with expertise in protected health information and 42CFR Part 2
o Training tools, checklists, and other relevant resources

Learning Collaboratives

Learning Collaboratives
Mid-America ATTC hosts virtual learning collaboratives to help professionals throughout our region implement various evidence-based practices related to substance use disorder treatment and recovery. Using Zoom videoconferencing technology, participants are able to connect with subject matter experts and other professionals to learn from each other as a community. See below for more information on our current learning collaboratives and how to join.

Ask the Experts: innovaTEL Telepsychiatry Shares Telemental Health Best Practices Webinar
As telemental health expands across the country in response to COVID-19, behavioral health providers are having to rapidly train up and transition staff with limited or little experience in delivering services remotely. We’ve partnered with innovaTEL Telepsychiatry on the previously recorded webinar, Ask the Experts: innovaTEL Telepsychiatry Shares Telemental Health Best Practices, to give you: Best practices for offering telemental health services at your organization/practice; Tips to prepare you and your staff as you move to telemental health; and Ways to engage new and established clients when meeting virtually. Also visit, telemental health resource page for free training courses on telehealth. Click for link.

Resources for policy makers and elected officials who will be needed to develop and strengthen the statewide statutory, regulatory, and financial infrastructure needed to foster the sound use of telehealth approaches (a set of resources that parallel those being provided to practitioners and provider organizations):

• Information on national trends in the use of telehealth
• Sample statutes, regulations, and policies, from across the country that support telehealth
Post-COVID Telehealth Priorities FIN
• From MHTTC network on how to respond to COVID-19
• Telehealth Resource Centers funded by HRSA. They are set up regionally, just a little different than the ATTC/MHTTCs.
• COVID-19 Resource Page from MTMServices

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