Page Restricted to: All Members

Behavioral Telehealth Resource Center

Behavioral Telehealth Resource Center for Mental Health Practitioners

The Behavioral Telehealth Resource Center works to address the ongoing needs for education, technical assistance and telehealth best practices for Mental Health Practitioners. Telehealth reduces barriers due to geography, transportation, time and workforce shortages. This project is supported by funds from the Michigan Health Endowment Fund and will foster the use of telehealth approaches beyond the pandemic and solidify these as a permanent part of Michigan’s behavioral health landscape.

CMHA Post Pandemic Telehealth Recommendations: Michigan Medicaid Telemedicine Policies

(click to view document)

Telehealth Experience and Resource Needs Survey

The Community Mental Health Association wants to learn about client telehealth experiences. This information will help us provide the best support possible to local community mental health centers. Click here to download a flyer that can be distributed to clients. The flyer describes the survey and how to complete it electronically. The QR code above will take you directly to the survey.

CMHA Telehealth Provider Survey Report

CMHA and Public Sector Consultants administered a 16-question online survey of behavioral telehealth service providers and clinical supervisors. There were 846 completed survey responses. The summary report highlights key findings and summarizes the results.


The HHS-OIG has released two new telehealth reports, both related to the use of telehealth to deliver behavioral health services to Medicaid beneficiaries. HHS-OIG breaks up the study into two reports:

Both reports are based on surveys the HHS-OIG conducted with Medicaid Directors from 37 states and stakeholders in 2020. The HHS-OIG will apply the findings to support understanding and recommendations to the CMS around post-pandemic telehealth policy.

MSA 21-24-Telemedicine

The purpose of this bulletin is to clarify current Medicaid program coverage of asynchronous telemedicine services, including store and forward services, inter-professional telephone/Internet/electronic health record consultations, and Remote Patient Monitoring (RPM) services.

Resources & Partner Organizations

Below are resources to help develop and strengthen the statewide infrastructure needed to foster the sound use of telehealth approaches:


Impact of Audio-only Telephone in Delivering Health Services Report

The Center for Connected Health Policy (CCHP) has released a small study report funded by a grant from the Federation of State Medical Board Foundation. This report shares information from federally qualified health centers (FQHC) on the use of audio-only during the pandemic and may be used to guide future payment policies and Medical Board regulations.

Recordings Available! Center for Connected Health Policy (CCHP) Fall Telehealth & Medicaid webinars

  • Session 1 Medicaid and Audio Only: Panelists will discuss what their Medicare Medicaid programs may decide or have already decided in regards to permanent policies involving audio-only telehealth services.
  • Session 2 Medicaid Telehealth Policy and Data, Evaluations and Stakeholders: This webinar focused on the efforts some Medicaid programs have made in collecting data and working with other groups to solidify the next steps in their telehealth policy development.
  • Session 3 Telehealth and Patients with Disabilities: This webinar focused on what Medicaid programs and other state agencies have done to help people with disabilities can utilize telehealth.
  • Session 4 Medicaid Telehealth Permanent Policies: This webinar focused on the permanent telehealth policy changes Medicaid programs have made and what went into those decisions.

CCHP Michigan Telehealth Laws Report, 09-07-2021

This report summarizes Michigan Medicaid Telehealth polices, report is generated and updated by the Center for Connected Health Policy.

State Telehealth Laws and Reimbursement Policies Report, Spring 2021

  • The Center for Connected Health Policy (CCHP) has released its Spring report. This report has transitioned to online format. Use the Policy Finder to track up to date information on each state that is easy to navigate and understand or read the Executive Summary for an overview of the Center’s findings. CCHP has also created a policy infographic which is a 2-page overview of the policy trends.


Telehealth Resource Centers funded by HRSA and set up regionally


Additional Resources and Links

The Emergency Broadband Benefit will provide a discount towards broadband service and on the purchase of a laptop, desktop computer or tablet.

  • Please share this information with the communities you serve.


Medicare and Telehealth: Coverage and Use During the COVID-19 Pandemic and Options for the Future.

  • A Kaiser Family Foundation brief presents an analysis of Medicare beneficiaries’ utilization of telehealth using CMS survey data from 2020.


American Psychiatric Assn (APA) National Public Opinion Survey on Telehealth

  • The APA completed a national public opinion poll finding that the expansion of telehealth is welcomed by most Americans. A large portion of the population have used telehealth services; more than half say they would use telehealth for mental health services; and more than 30% say they prefer telehealth. To review the full APA 2021 Public Opinion Poll: Access to Care, click here.


Behavioral Health Provider Experiences with Telehealth in MI during COVID-19

  • Full Report – Behavioral Health Workforce Research Center at University of Michigan School of Public Health
  • IHPI State Brief


COVID-19 Resource Page from MTMServices:


RAD-IT Resources

Responding to Adolescent Depression through Integration and Telemedicine (RAD-IT).

  • The RAD-IT goals are to integrate behavioral health assessments into the primary care setting, and to help rural clinicians utilize telemedicine to improve behavioral health outcomes for rural Michigan adolescents. Working with our partners, Altarum and the Upper Midwest Telehealth Resource Center (UMTRC), the Michigan Center for Rural Health wants to provide your practice(s) with the resources and tools you need to screen, treat and/or refer out for adolescent depression.
  1. Your participation in the RAD-IT program includes:
    1) Free Telehealth equipment and a 3-year subscription to Cisco Webex (valued at $5000)
    2) 20-50 FREE CME and MOC credits (see attached flyers for more information)
    3) A dedicated practice facilitator who can help you implement effective screening and treatment practices, and assist with optimizing billing
    4) Access to the Remote Care for Kids (RCK) pediatric telehealth Network
    5) Tailored BH referral guides that present up-to-date information on BH clinicians near your practice
    6) A robust library of RAD-IT tools and resources

You may reach out to Jill Oesterle at Michigan Center for Rural Health directly by phone (517)353-6891 or email for more information.

RAD-IT Overview-CME fact sheet
RAD IT Participation Agreement 100120
RAD-IT ProgramOfferings final


Great Lakes MHTTC Resources

ATTC Resources

The Addiction Technology Transfer Center (ATTC) Network, the Center for Excellence on Protected Health Information (CoE-PHI), the National Consortium of Telehealth Resource Centers, and the Center for the Application of Substance Abuse Technologies (CASAT) at the University of Nevada – Reno (UNR) are facilitating a FREE, national online discussion and resource sharing opportunity for substance use disorder (SUD) treatment providers and peer support specialists faced with transitioning their services to the use of telephone and videoconferencing methods in response to COVID-19 social distancing guidelines. The series featured:

  • Live, one-hour sessions every week for at least 5 weeks via Zoom video conferencing. Each session included 45 minutes of peer-to-peer conversation and information exchange and “Top Five” tips and lessons learned
  • Access to experienced providers and others with expertise in providing services using videoconferencing (telehealth) and telephone for SUD treatment and recovery support
  • Access to professionals with expertise in protected health information and 42CFR Part 2
  • Training tools, checklists, and other relevant resources

Learning Collaboratives
Mid-America ATTC hosts virtual learning collaboratives to help professionals throughout our region implement various evidence-based practices related to substance use disorder treatment and recovery. Using Zoom videoconferencing technology, participants are able to connect with subject matter experts and other professionals to learn from each other as a community. See below for more information on our current learning collaboratives and how to join.

Ask the Experts: innovaTEL Telepsychiatry Shares Telemental Health Best Practices Webinar

  • As telemental health expands across the country in response to COVID-19, behavioral health providers are having to rapidly train up and transition staff with limited or little experience in delivering services remotely. We’ve partnered with innovaTEL Telepsychiatry on the previously recorded webinar, Ask the Experts: innovaTEL Telepsychiatry Shares Telemental Health Best Practices, to give you: Best practices for offering telemental health services at your organization/practice; Tips to prepare you and your staff as you move to telemental health; and Ways to engage new and established clients when meeting virtually. Also visit, telemental health resource page for free training courses on telehealth. Click for link.

Back to top