Supports Coordinator

Agency Name: North Country CMH Authority

Agency Contact: Mandy Dailey

  • Position Type: Full Time
  • Job Type: Permanent
  • County: Emmet
  • Salary Range: $16.27 - $24.18 per Hour
  • Send applications to:
  • Please include your resume when aplying.

JOB TITLE: Supports Coordinator
LOCATION: Charlevoix, MI
REPORTS TO: Center Supervisor
SALARY: $16.27 to $24.18

North Country Community Mental Health is a public behavioral health organization committed to improving the quality of life in our communities, currently serving six counties in Northern Michigan. Our vision is to set the standard for excellence in behavioral health care. By doing so, we have expanded our use of telemedicine and made a significant investment in our information technology.

If you’re interested in joining a welcoming team and creating a rewarding career with excellent benefits, visit our website to submit your application:

JOB SUMMARY: The Supports Coordinator is an experienced, Qualified Intellectual Disability Professional or a Qualified Mental Health Professional and case manager, advocating and supporting individuals with developmental disabilities The Supports Coordinator serves as a link between consumers’ primary and other healthcare providers to improve coordination of care and facilitate the ongoing flow of information. The Supports Coordinator facilitates and guides care and development through developing and implementing Person Centered planning. This position works in multiple counties. Flexible schedule includes some evenings & weekends.

•Develop, review, deliver and modify as needed, a Person Centered Plan of Service in collaboration with; the individual, parent or guardian, designated advocate, residential and day services support workers, and/or clinical professional.
•Act as a link between the service provider system including; agency staff, the individual’s primary care physician, and other community health care and human services providers; and the consumer, and /or parent or guardian.
•Consults with nurse and/or physician on significant new, or changes in, consumers’ physical healthcare needs.
•Coordinate residential and financial supports planning to help determine type and scope of supports available for residential suitability and financial benefits.
•Provide information regarding rights, alternatives to guardianship and guardianship proceedings and paperwork.
•Provide complete, timely and accurate case notes, in accordance with agency policy and procedure and Medicaid requirements.
•Monitor and ensure that applicable laws, rules, policies, and procedures are followed
•Assist in reporting, processing, or investigating cases of alleged abuse or neglect.
•Work with agency Recipient Rights Officer and with Michigan Department of Health and Human Services Protective Services Workers or Licensing Consultants as needed.
•Assist in transporting and accompanying consumers to medical appointments, evaluations, etc.
•Comply with agency requirements for continuing education, peer review, credentialing/privileging and Federal Qualified Intellectual Disability Professional (QIDP) requirements.
•May be required to participate in 24-hour emergency services on-call system to make or coordinate emergency visits to homes or hospitals as needed.
•May assist, arrange, or provide in-service training programs for consumers, direct support workers, foster care providers, parents, guardians, and interested community members or civic organizations.
•May provide supervision to supports coordinator assistant when applicable.

Education: Minimum of a Bachelor’s Degree in Social Work.
Experience: One year of working with the IDD or SPMI population. Able to meet federal requirements as a Qualified Intellectual Disability Professional (QIDP) or Qualified Mental Health Professional (QMHP). Computer skills are required.
Other: Ability to interact with physicians and other healthcare providers in a professional manner. Working knowledge of physical health, chronic health conditions, and behavioral health medications.

Ability to walk, bend, stand, sit, lift up to 25 pounds with or without assistance, drive, stretch/reach, hear, see, hand/finger dexterity. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions in accordance with applicable laws.

•Have own phone or reliable access to messages
•Have reliable transportation in carrying out agency duties
•Must be current in Adult CPR and First Aid.
•Must be current in Non-Violent Crisis Intervention (CPI).
•Possess a valid Michigan driver’s license and have a satisfactory driving record.
•Ability to work within guidelines of the code of conduct, regulatory compliance plan and personnel policies
•Supports a philosophy of service delivery that is recovery-based, person centered and culturally competent
•Ability to visit consumers in their residence, educational or employment setting.
•Irregular hours will be necessary periodically.
•Ability to interact with physicians and other healthcare providers in a professional manner. Working knowledge of physical health, chronic health conditions, and behavioral health medications.

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