Supports Coordinator • CMHAM - Community Mental Health Association of Michigan
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Supports Coordinator

Agency Name: North Country CMH Authority

Agency Contact: Jennifer Nolan

  • Position Type: Full Time
  • Job Type: Permanent
  • County: Other
  • Salary Range: 42658 - 56134 per Year
  • Send applications to:
  • Please include your resume when applying.

The Supports Coordinator provides service coordination and/or targeted case management to persons with severe and persistent mental illness or an intellectual or other disability with or without a co-occurring substance use disorder according to a Plan of Service designed to promote recovery or optimize function and community integration. The Supports Coordinator serves as a link between clients’ primary and other healthcare providers to improve coordination of care and facilitate the ongoing flow of information. The Supports Coordinator advocates for justice, inclusion, and fair opportunity, and links and coordinates services toward the goal of achieving the aims of the Person-Centered Plan.

• Develop, review, deliver and modify as needed, a Person-Centered Plan of Service in collaboration with: the client, parent or guardian, designated advocate, residential and day services support workers, and/or clinical professionals.
• Act as a link between the service provider system including: agency staff; the client’s primary care physician, and other community health care and human services providers; and the client, and /or parent or guardian. Assist in the development of natural supports.
• Monitor the quality of services, and the health and safety of the client. Assure that services and supports authorized in the plan of service are in place and are occurring.
• Consult with nurse and/or physician on significant new, or changes in, clients’ physical healthcare needs.
• Coordinate resources and provide assistance during crisis.
• Coordinate residential and financial supports planning to help determine type and scope of supports available for residential suitability.
• Assist in attaining and maintaining benefits, such as Medicaid, SSI/SSD, food stamps, etc.
• Provide information regarding rights, alternatives to guardianship, and guardianship proceedings and paperwork.
• Provide complete, timely, and accurate documentation in the clinical record in accordance with agency policy and procedure, and Medicaid requirements.
• Monitor and ensure that applicable laws, rules, policies, and procedures are followed.
• Assist in reporting, processing, or investigating cases of alleged abuse or neglect.
• Work with agency Recipient Rights Officer and with Michigan Department of Health and Human Services Protective Services Workers or Licensing Consultants as needed.
• Assist in transporting and accompanying clients to medical appointments, evaluations, as needed.
• Comply with agency requirements for continuing education, peer review, credentialing/privileging and Qualified Intellectual Disability Professional (QIDP) and/or Qualified Mental Health Professional (QMHP) requirements.
• May be required to participate in 24-hour emergency services on-call system to conduct or coordinate emergency visits to homes or hospitals, as needed.
• May assist, arrange, or provide in-service training programs for clients, direct support workers, foster care providers, parents, guardians, and interested community members or civic organizations.
• May provide supervision to supports coordinator assistant when applicable.

Ability to walk, bend, stand, sit, lift up to 25 pounds with or without assistance, stretch/reach, hear, see, hand/finger dexterity. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions in accordance with applicable laws.

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