Outpatient Services Supervisor

Agency Name: Northeast Michigan CMH Authority

Agency Contact: Kerry Rastigue

  • Position Type: Full Time
  • Job Type: Permanent
  • County: Alpena
  • Salary Range: 75,129.00 per Year
  • Send applications to: https://corehr.hrcloud.com/nemcmh?jobId=90a19f6343a272f87b4a39042ac192e6#/job-detail
  • Please include your resume when applying.

Outpatient Services Supervisor

Northeast Michigan Community Mental Health Authority

Rate:$75,129 – $103,771

Status: Full-Time | Exempt

Beneftis

Health, Vision & Dental Insurance

Life Insurance & Retirement Plan

Paid Trainings & 12 Paid Holidays

Generous Leave Time Package

24-Hour On-Site Gym

Supportive Team Culture

Public Service Loan Forgiveness Eligibility

And more…

Why This Role Matters

The Clinical Services Supervisor provides leadership, clinical oversight, and professional support for outpatient therapy and crisis response services. This role is ideal for a licensed clinician who wants to lead people, strengthen systems, and ensure high-quality care—without being the primary overnight crisis responder.

Crisis services operate 24/7. This position supports those services through supervision, consultation, and structured on-call leadership, not constant front-line response.

What You’ll Do

Provide clinical supervision and mentorship to outpatient therapists and behavioral health consultants
Oversee clinical quality, documentation, and compliance with Medicaid and Mental Health Code requirements
Support evidence-based, trauma-informed practices across programs
Collaborate with psychiatry, compliance, and utilization management teams
Guide staff through complex clinical situations and crisis decision-making
Coordinate scheduling and chair clinical team meetings
Participate in a scheduled after-hours Emergency Services Unit (ESU) supervisory rotation to provide consultation and leadership support
What You Bring

Master’s degree in Social Work from an accredited institution
State of Michigan licensure as a Licensed Master Social Worker (LMSW) or higher
Experience in mental health services, including clinical supervision
Strong communication, documentation, and organizational skills
Comfort supporting crisis systems through leadership and consultation
Valid Michigan driver’s license and satisfactory driving record
Preferred / Valued

CAADC credential
Lived experience with mental illness, intellectual/developmental disabilities, and/or substance use disorders
What Makes This Role Different

You lead clinicians, not just manage schedules
Crisis involvement is structured, rotational, and supervisory
You influence systems, quality, and culture
Strong collaboration with leadership and clinical partners
Mission-driven work with real community impact
Schedule & Work Environment

This role supports programs that operate around the clock. After-hours responsibilities are handled through a planned supervisory rotation and are not a nightly expectation.