Crisis Stabilization Specialist • CMHAM - Community Mental Health Association of Michigan
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Crisis Stabilization Specialist

Agency Name: CMH for Central Michigan

Agency Contact: Gabrielle Smith

  • Position Type: Full Time
  • Job Type: Permanent
  • County: Mecosta
  • Salary Range: 60,050 - 78,312 per Year
  • Send applications to:
  • Please include your resume when applying.


500 South Third Avenue, Big Rapids, MI 49307


This is a full time position, 80 hours per pay period (2 weeks). Shifts will be 12pm – 10pm or 8am – 6pm depending on the needs of the team. Staff will complete eight 10 hour shifts per pay period. Included in the 80 hours is a weekend coverage rotation of every third weekend. This will be discussed further in an interview.


Salary: $60,050 – $78,312 depending on experience

Student loan forgiveness through the Public Service Loan Forgiveness Program
NHSC & MI Kids Now approved facility for student loan repayment program
Health benefits through BCBS with employer contributions to the HSA
12 weeks of 100% paid maternity and paternity leave
Employer funded short- and long-term disability
Comprehensive dental and vision benefits
100% employer funded Defined Benefit (pension) program with vesting after 6 years
30 paid leave days (16 annual/12 sick/2 floating) during first year of employment, this increases with years of service
Performance-based compensation plan with annual increases
Professional development opportunities
Free CEU training opportunities
12 paid holidays
General Description: Serves as a member of the Crisis Mobilization and Intervention Team (CMIT), provides crisis intervention and stabilization services to those individuals who are in a mental health or family crisis, and works closely with a centralized access system.

Responsibilities and Duties: Evaluates requests for services on an emergency basis and provides on-site evaluations in the community. Completes preadmission screenings using approved screening tools and techniques for consumers requesting crisis services to determine eligibility for program services and/or to recommend the most appropriate level of care. Provides backup for Access and other Emergency Services during periods of excess demand for crisis intervention and preadmission screening services. Screens inmates at the jail to assess appropriateness for post-booking jail diversion. Collaborates with criminal justice community to ensure that eligible consumers are released from jail and are diverted to the most appropriate level of care. Evaluates requests for detoxification and refers individuals to appropriate detox or other substance abuse facility if medically necessary. Provides referrals, arranges for psychiatric evaluations, hospitalization, or inter- and intra-agency services. Educates/assists significant others and family members with the petitioning process. Assists in crisis resolution.

Conducts brief assessments of the consumer’s needs and utilizes natural and community supports as available. Provides a comprehensive stabilization plan following Person-centered Planning principles and utilizing the individual’s strengths, natural supports and community resources, and supports stabilization of individuals and families in the least restrictive environment.

Ensures the stabilization plan is implemented building upon natural and community supports. Provides active intervention that is welcoming and solution-focused and evaluates the effectiveness of interventions on an ongoing basis. Provides crisis intervention, short-term stabilization, and intensive case management services. Facilitates placement of consumers in a respite situation for persons who are homeless or who do not feel safe in their home environment. Facilitates consumer’s transition to appropriate aftercare services and assists with implementation of Individual Recovery Plans and coordination of natural supports. Provides active outreach to consumers beginning to experience crisis or have not been making scheduled appointments. Acts as an Advocate/Liaison for the consumer and/or family with service providers and community agencies.

Provides CMIT coverage as scheduled consistent with the demands of a 24/7 program. Maintains accurate and complete record keeping as required. Attends staff meetings. Participates in supervision sessions, performance improvement activities and professional development.

The above statements are intended to describe the general nature and level of work being performed by people assigned this title. They are not to be construed as an exhaustive list of all job duties performed by personnel so classified. They are not intended to limit or in any way modify the right of supervisors to assign, direct, and control the work of employees under their supervision. The above statements will also incorporate knowledge about and actively support: 1) culturally competent recovery based practices, 2) person-centered planning, and 3) a trauma informed culture of safety to aid consumers in the recovery process as applicable to the work performed.


General Education: College: Master’s Degree Major: Social Work, Counseling or Clinical/Counseling Psychology

Job-Related Experience: Sufficient mental health experience to perform the position at a satisfactory level required including one year experience with children population. Experience providing crisis intervention services preferred.

Licenses, etc.: Michigan state licensure. Valid driver’s license while operating vehicle on agency business.


Knowledge: Knowledge of Person-Centered Planning; the characteristics and social aspects of mental and emotional disturbances; basic principles and techniques of psycho-social assessment, treatment planning, crisis intervention, mental health therapies, behavioral modification techniques, and community organization/intervention. Knowledge of legal systems, community agencies, and health, mental health, and social welfare programs. Knowledge of pertinent regulations, medications, and daily living skills.

Skills: Telephone and basic computer skills.

Abilities: Ability to establish and maintain rapport with each recipient; determine therapeutic needs; develop treatment/intervention plans; monitor recipient’s behavior to assess plan effectiveness; and modify plans as recipient’s needs dictate. Ability to communicate effectively both orally and in writing; adapt communication according to recipient’s functioning level; and establish positive and effective relationships with colleagues and members of other community agencies/programs. Ability to listen well; adapt quickly to change; be non-judgmental, innovative, patient, and empathetic. Ability to work independently; meet deadlines; demonstrate assertiveness and initiative; and show coordination, time management, organization, prioritization, mediation, recipient advocacy, and record-keeping skills. Ability to work as a team member; and work well in stressful and crisis situations.

Physical Demands: Employee is regularly required to stand, walk, sit and operate a computer, telephone, fax machine and copier. Frequent travel is required. Employee is regularly required to drive in all types of weather and to perform job duties effectively at all hours of the day according to the shift they are working.

Work Environment: Work is performed in a hospital emergency department, county jail, and other community settings and requires working effectively in a mobile virtual office arrangement and with a variety of people in sometimes difficult circumstances.

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