Program Specialist
Agency Name: Integrated Services of Kalamazoo
Agency Contact: HR
- Position Type: Full Time
- Job Type: Permanent
- County: Other
- Salary Range: $18.74 - $20.82 per Hour
- Send applications to: www.iskzoo.org/careers
- Please include your resume when applying.
Do you have a passion for improving the health of individuals receiving behavioral health services? Would you like to be a valuable member of a diversity driven, mission-minded team that impacts our community? Are you looking for work/life balance and an excellent benefit package? If so, we have an exciting opportunity for you to work as a Program Specialist!
What You Will Be Doing
Working as Program Specialist in the IDDA Self Determination Department you will assist with the program management of 2 specialized Medicaid services/programs (Respite and Self Determined.) You will maintain monthly monitoring lists of various components/tasks associated with Self-determination and Respite. You will assist with weekly monitoring of staff time sheets and onboarding of new staff, CHAMPS enrollments and a variety of related tasks. You will maintain a database on client participation and maintain client/guardian contact through Outlook, phone, and in-person. You will also monitor provider compliance with Medicaid standards. This position will be knowledgeable about and actively support 1) culturally competent, recovery-based practices, 2) person centered planning as a shared decision-making process with the individual, who defines his or her own life goals and is assisted in developing a unique path toward those goals and 3) a trauma informed culture to aid consumers in their recovery process.
This description reflects management’s assignment of essential responsibilities and core competencies and does not prescribe or restrict the responsibilities that may be assigned. The job holder is responsible to the organization and to carry out any other duties within the scope, spirit and purpose of the job as requested by the supervisor.
What We Require
High School diploma or GED and three years experience in related mental health field working with target population or Bachelor’s Degree in Human Services field and one year experience in related mental health field working with target population. Ability to recognize and prioritize mental health or developmental disability emergencies. Lived experiences with behavioral health issues are desired. Ability to support the confidential nature of developmental disability, mental health and substance abuse services. Excellent communications skills, interpersonal and human relation skills. Advanced computer skills, including word processing, spreadsheets, database management and e-mail. Preferred license: Valid Michigan Motor Vehicle Operator’s license or the ability to travel throughout the Southwest Michigan Affiliation and/or state of Michigan as required for monitoring, training and/or direct individual served assistance by assigned department
Why Work For ISK
Because we make a difference in the lives of the individuals we serve in the Kalamazoo community every day. You will have the opportunity to work with amazing co-workers in an environment that values diversity, inclusion, work/life balance and encourages ongoing education for professional development.
We also offer a competitive compensation and benefits package, with some of the best retirement plans in southwest Michigan including a 6.2% retirement match and pension plan! You will also enjoy 12 paid holidays, 23 days of PTO and the opportunity to earn additional PTO hours for participating in our wellness program! Kalamazoo is the home of the Kalamazoo Promise!
Who We Are
Integrated Services of Kalamazoo (ISK) has been delivering quality services and programs to improve the lives of those we serve for over 30 years. ISK works with youth, families, and adults with mental illnesses, intellectual and developmental disabilities, and substance use disorders to help them succeed. We provide welcoming and diverse community partnerships which collaborate and share resources to support individuals and families to be successful and achieve their goals in a trauma-informed environment.
Come Join Us! Apply online: www.iskzoo.org/careers
Individuals of diverse racial, ethnic, and cultural backgrounds along with bilingual candidates are invited to apply. ISK is an equal opportunity employer that encourages diversity and inclusion among its workforce. ISK fomenta la diversidad y la inclusión.
We look forward to meeting you!
Physical Requirements/Working Conditions:
Physical Efforts – Job demands include prolonged sitting and standing as appropriate. May occasionally require light lifting up to 25 pounds, stooping, kneeling, crouching, or bending as appropriate. Requires coordination of hands and/or eye/hand/foot.
Working Conditions – Office environment with noise from computers, copy machine, and telephones. Use of computer screen for periods in excess of 30 minutes at a time. Possible eyestrain from extended periods of viewing computer screen. May be exposed to bloodborne pathogens, infectious diseases, and parasites. Travel throughout the Kalamazoo area is required.