Nurse Care Manager • CMHAM - Community Mental Health Association of Michigan
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Nurse Care Manager

Agency Name: North Country CMH Authority

Agency Contact: Kelly Smith

  • Position Type: Full Time
  • Job Type: Permanent
  • County: Antrim
  • Salary Range: $58,718 - $61,069 per Year
  • Send applications to: https://www.norcocmh.org/careers/?gnk=job&gni=8a7887a18d8a7963018dad9fb4df51e4&gns=Company+Website
  • Please include your resume when applying.

Serving six counties in Northern Michigan, North Country Community Mental Health is a public behavioral health organization committed to improving the quality of life for people with mental illness and/or developmental disabilities in our communities. We are currently paying a $1,000 sign on bonus for all employees who complete six months of continuous employment with us. If you’re interested in joining a welcoming team and creating a rewarding career with excellent benefit package, visit our website to submit your application: http://www.norcocmh.org/careers/ *

*Once you are on our website you need to click on the position and scroll to the bottom of the job description and click apply for this position.

JOB TITLE: Nurse Care Manager
LOCATION: Bellaire, MI
REPORTS TO: Director of Health Services
STATUS: Union, Full-Time, Hourly-Exempt
HYBRID ELIGIBLE: Yes
STARTING WAGE RANGE: $58,718 – $61,069 per year

Generous benefit package, including:
No cost health, dental and vision insurance options
8.17% employer paid retirement plan contribution
Vacation, sick and personal time
Employer paid disability and life insurance
Tuition reimbursement programs
Referral programs

QUALIFICATIONS:
Education: Graduate from an accredited school of nursing and licensed as an RN in the state of Michigan
Experience: Minimum of 2 years’ experience in nursing, plus 1-year experience working with mental health and/or clients with developmental disabilities or equivalent clinical experience preferred
Other: Demonstrates excellent written, verbal and listening communication skills. Has positive relationship building skills and critical analysis skills. Lived experiences with behavioral health and/or developmental disability issues are valued. Ability to maintain the competency level as defined within the job classification and specific clinical practice.

SUMMARY OF RESPONSIBILITIES:
The RN Care Manager provides health care coordination services for clients with complex behavioral health and physical health needs. The Nurse Care Manager may be designated as a Clinic Nurse providing services only in the office or as a Community Nurse providing services in the office and in the client’s home, school or work setting and attending medical appointments as needed. Working as a member of an Interdisciplinary Team, the Nurse Care Manager coordinates care with primary care practitioners, health care specialists, direct care givers, and the client/family to ensure the delivery of quality health care services. The Nurse Care Manager uses evidence-based clinical practice guidelines, preventive guidelines, and protocols which promote quality and efficiency in the delivery of health care. The Nurse Care Manager works under minimal supervision.

ESSENTIAL JOB FUNCTIONS:
Identifies targeted high-risk clients within the assigned caseload per NCCMH Procedure.
Continually assesses the health care, educational, and psychosocial needs of the client/family and provides referrals as needed. Uses standardized assessment tools such as depression screening, functionality, and health risk assessment.
Collaborates with primary care practitioners (PCP),
Provides client self-management support with a focus on empowering the client/family to build capacity for self-care.
Implements systems of care that facilitate identification and close monitoring of high-risk clients to prevent and/or intervene early during acute exacerbations. Monitors mental and physical health status. Provides medication reconciliation at each nursing contact.
Coordinates client care through ongoing collaboration with PCP, patient/family, community, home staff and other members of the health care team. Fosters a team approach and includes client/family/caregiver as active members of the team. Takes the lead in ensuring the continuity of care and serves as liaison to specialists and post-acute care services.
Provides follow-up with client/family/caregiver when client transitions from one setting to another. Completes timely post-hospital follow-up, including medication reconciliation, ensuring PCP or specialist follow-up appointment is scheduled, assessing symptoms, teaching warning signs, reviewing discharge instructions, coordinating care, and problem-solving barriers, etc.
Maintains same-day documentation for all activities. Complies with agency policy and Medicaid criteria for clinical documentation.
Works with leadership and others to continuously evaluate process, identify problems, and propose/develop process improvement strategies to enhance care management.
Promotes recovery and respects the choices and autonomy of clients, while teaching and encouraging actions that will promote good mental and physical health.
Participates in team meetings and other staff meetings as requested, and meets regularly with supervisor for consultation, supervision, and resource development.
Interacts with prescribing practitioner regarding client’s needs and provides nursing support as needed.
May participate in consultative nursing schedule.
Performs other related duties as assigned.

PHYSICAL REQUIREMENTS:
Ability to walk, bend, stand, sit, lift up to 25 pounds with or without assistance, stretch/reach, hear, see, hand/finger dexterity. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions in accordance with applicable laws.

OTHER REQUIREMENTS:
Promote good morale within the work environment.
Ability to communicate clearly, verbally and in writing.
Have own phone or reliable access to messages.
Have reliable transportation in carrying out agency duties
Ability to work within guidelines of the code of conduct, regulatory compliance plan and personnel policies.
Supports a philosophy of service delivery that is recovery-based, person centered and culturally competent.
Maintains confidentiality with regard to all consumer data
Maintains current certification in Adult CPR and First Aid along with all other courses required by the agency

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

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